Wait 2-3 minutes for the Fiber Jack to reboot and reconnect to the network. If the light stays red, please contact us for further assistance. Important: When you speak with a member of our team, let them know you see a red light on your. Plug it back in. Is this something that requires a Verizon support tech or can I do it? If so is it as simple as disconnecting and reconnecting or would I have to call support to "reinitiate" my setup. Not my pic, but didn't feel like moving the. While a cut or damaged fiber optic cable can temporarily take your network down, it is possible to quickly fix the cable with the right tools. This wikiHow article will teach you how to splice a cut fiber optic cable back together with a fiber optic stripper and cutter and a fiber optic crimper. When I reconnect them, will both work normally without any additional steps from me? I believe that I may get a new IP address.
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